Background
The Condominium Authority of Ontario (CAO) is a dynamic, digital organization that supports the province's rapidly evolving condominium sector with information, education and dispute resolution services.
We value innovation, collaboration, creativity, a get-it-done mindset and embrace modern, agile/scrum IT development methodologies and client-focused solutions. Our staff have told us that CAO’s culture embraces diversity and provides a collaborative environment where they can learn, grow and thrive. We are committed to staff well-being and work-life balance, and offer competitive compensation, health benefits, pension matching and a hybrid work environment. Our office is in heart of Toronto’s bustling financial district.
The CAO is a delegated administrative authority that supports condo living and enhances consumer protection by providing services and resources that reach all condo communities across Ontario. We are accountable to the government through and Administrative Agreement with the Minister of Public and Business Service Delivery and Procurement. The seven-member board of directors provide strategic guidance and oversight of the organization.
We are an organization driven by our vision, mission and values:
- Our Vision: Strong and vibrant condominium communities in Ontario.
- Our Mission: Engage and empower Ontario’s condominium communities with information, education, and dispute resolution
- Corporate Values: Innovation, trust, teamwork, value for money, integrity, fairness
- Team Values: Respect, trust, diversity, collaboration, leadership
We value flexibility and have adopted a hybrid work model whereby employees use a combination of working remotely 2 days a week and in the office for 3 days
Role Purpose
Reporting to the Director of Communications & Stakeholder Relations, this position is responsible for writing impactful consumer protection content, including newsletters, social posts, speeches, reports and presentations. The role will also support ad-hoc stakeholder relations and government relations activities. The successful candidate will demonstrate creativity, attention to detail, strong project management skills and responsiveness.
Please submit your resume and cover letter by May 27, 2026
Responsibilities
- Develop, coordinate and advise on an array of print and electronic communications, including e-blasts, news releases, media responses, pitched articles, speeches, key messages, presentations, and any other public or internal communications products.
- Provide internal communications support to the CEO and Senior Management Team.
- Ensure products are error-free, adhere to style guidelines and are in alignment with CAO priorities.
- Distill technical content, presenting it in a compelling and simple to understand way.
- Collaborate with co-workers and come up with fresh, creative content ideas, keeping our audience in mind.
- Support logistics for CAO’s in-person and virtual event activities such as participation in trade shows and educational sessions.
- Understand data and leverage it to increase reader engagement and retention.
- Perform ongoing quality control and review of web content and functionality to ensure they meet corporate communications goals and objectives.
- Support stakeholder relations and government relations activities as needed.
- Manage projects for a multitude of channels and audiences.
- Advocate for plain language writing through the organization.
- Support the content development of the CAO’s annual Strategic Business Plan and Annual Report.
- Other duties as assigned.
What You Bring to the Team:
- University degree or diploma in a related field or an equivalent combination of education and experience
- At least five years working in a related field, with public affairs experience preferred.
- Exceptional editing and writing skills.
- Comfort working with a written and visual style guide.
- Demonstrated time management skills.
- Ability to work individually as well as part of a team.
- Ability to prioritize and manage conflicting demands.
- Advanced proficiency in MS Office, Canva, Hootsuite.
- Bilingual (English/French) an asset.
- Adobe Illustrator/InDesign an asset.
What We Offer:
- Base Salary - CAD 85,000-100,000 annually
- Two work from home days per week, with 3 days in-office
- Comprehensive health coverage plan that includes medical, dental and vision
- Vacation, paid personal time and sick days
- Company-sponsored events
- Matching RRSP/TFSA contribution
- Employee gym and bike-share discounts
- Professional learning and development opportunities
Recruitment Process
We thank everyone for their interest in joining our team, but due to the high volume of applications received we will only be contacting candidates whose skills, experience and qualifications best meet the requirements of the position. When contacted, candidates will be provided with an overview of the various elements of the selection process; such as, test and skill demonstrations. All communication to applicants regarding this job posting, including an invitation to complete skills assessments and/or a job interview if applicable, will be made through email. Candidates are encouraged to regularly check their email. If selected, before you start with CAO, all employment is subject to background and reference checks.
DISCLAIMER
We thank everyone for their interest in joining our dynamic team, but due to the volume of applications only those qualified will be contacted.
CAO is an equal opportunity employer, encouraging workplace diversity. All qualified individuals will be considered without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, marital status or any other characteristic protected by law.
CAO welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
