Date Posted: 05/08/2026
Req ID: 47936
Faculty/Division: Asst VP - Operations & Services
Department: Campus Safety
Campus: St. George (Downtown Toronto)
Position Number: 00042557
Existing Vacancy: Yes

Description:

The University of Toronto at St. George Campus Safety Service is searching for a part-time temporary Communications Operator IV. This position will be attractive to individuals who have previous experience as a police, ambulance or fire dispatcher.

What it means to be a Member of the University of Toronto Campus Safety:

The University of Toronto Campus Safety is a special constable service operating under agreement with Toronto Police Services and Peel Regional Police Services. We are committed to delivering policing and security services that are sensitive to the needs of our community, through collaborative partnerships and teamwork. We are seeking talented individuals who can meet the challenges of community-based policing in Canada’s most diverse university environment and who represent its population.

Working under the direction of a Staﬀ Sergeant the successful candidate will conduct the following duties:

Maintain communication links with police, emergency and security personnel by providing initial response/direction to University emergency calls, including ﬁre, medical, building maintenance, or public safety and contacting service providers as required;
Answer telephone enquiries and initiate the appropriate follow-up action (e.g., requests for oﬃcer assistance, community complaints, building maintenance problems);
Redirect calls to the appropriate departments or service as required.
Prioritize incoming information received via telephone, intrusion and ﬁre alarm systems and visitors requesting police assistance.
Greet visitors to the St. George Campus Safety station and redirect them as required.
Monitor and operate a wide variety of technical security equipment (e.g., radio dispatch system, surveillance equipment, electronic ﬁre-intrusion alarm systems, CCTV, computers and access control systems); and maintain and update the Campus Safety incident reporting and database system.

Qualifications:

Minimum Education: High school graduate who preferably has some post-secondary education.

Minimum Experience: Minimum 2-3 years of related work experience as a dispatcher or communications specialist within an emergency response, security or building management environment (some exposure to police/security environment is highly desirable). You will also be proﬁcient in standard oﬃce computer applications (word processing, spreadsheets, databases and e-mail) with the ability to enter data accurately and understand complex systems; have an eye for accuracy and details; excellent communication and customer service skills, including the ability to extract pertinent information over the telephone quickly and accurately, particularly with regards to emergency situations; the ability to quickly prioritize incoming information and requests, exercise tact, diplomacy and discretion and maintain strict conﬁdentiality. A Certificate in Emergency Services Communications would be an asset.

Clearances: Access to information in restricted databases requires that the applicant have no criminal convictions without a pardon and must be able to pass an enhanced background clearance. Please note: this clearance is a condition of employment and must be maintained.

Testing: Must be able to pass the interview process, written and psychological testing.

Please note:

Union: This position is part of the Ontario Public Service Employees Union (OPSEU), Local 519.
Hours of Work: 8, 10 and 12-hour rotating shifts in a 24/7 operation, 365 days/year.

Closing Date: 05/26/2026, 11:59PM ET
Employee Group: Hourly
Appointment Type: Budget - Term
Schedule: Part-Time
Pay Scale Group & Hiring Zone: $33.32 per hour
Job Category: Campus Safety
Recruiter: Sabrina Gava

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

University of Toronto

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