Director, Program Communications –BigFutureand Higher Education
College Board – Engagement and Reach (EaR)
Location: Thisis a fully remote role. Candidates who live near CB offices have theoptionof being fully remote or hybrid (Tuesday and Wednesday in office).All CB employeesare required tooccasionally travel to meet in person for business purposes.
Type:This is a full-time position
The Communications department plays a critical role in advancingCollegeBoard’s mission and ensuring our work is understood with clarity, accuracy, and impact. We define and align core messaging across the organization and lead strategic engagement with key audiences, including students, families, educators, policymakers, and the media. As a creative, strategically disciplined team, we hold ourselves tohigh standardsand continuously innovate in how we tell our story—elevating thought leadership, strengthening executive visibility, and delivering clear, effective communications in moments that matter. We partner closely with leaders and teams across programs, research, policy, and operations to translate complex work into compelling narratives that expand understanding, strengthen trust, and drive meaningful impact.
As Director, Program Communications -BigFutureand Higher Education, you will shape howCollegeBoard communicates with students, families, and higher education partners. You will lead the development of clear, focused messaging and communications strategies that support both theBigFutureprogram and the Higher Education, Membership, and Access (HMA) division, helping students navigate the path to college and career while strengthening College Board’s relationships with higher education leaders.
In this role, you will translate complex ideas into clear, compelling, and useful narratives andleadthe development and execution of integrated communications strategies across key channels and moments. You will partner closely with colleagues across Engagement and Reach to bring those strategies tolife, andsupport executive communications and thought leadership in high-visibility engagements. This role requires exceptional writing, strong judgment, and the ability to bring clarity to complex, evolving issues. You will serve as a strategic partner to program and divisional leadership and report to the Executive Director, Program Communications.
Lead and own messaging and communications strategy forBigFutureand HMA, defining clear, compelling narratives that translate complex products, services, and research into useful and accessible stories for students, families, and higher education partners
Serve as an expert on key audiences—including students, families, and higher education partners—using insight to shape messaging, positioning, and communications strategy
Drive integrated communications initiatives from strategy through execution, including goal setting, message development, sequencing, and measurement—partnering with Reach, Marketing, and other teams to activate across channels
Develop and operationalize messaging frameworks, tools, and standards that ensure consistency, clarity, and adoption across external communications
Lead cross-functional alignment across Engagement and Reach, Product, and Media Relations to ensure coordinated, effective communications
Own and oversee the development of high-quality communications materials—including talking points, FAQs, presentations, and digital content—that support priority initiatives and high-visibility moments
Lead executive communications strategy forBigFutureand higher education, shaping leader visibility and preparing for high-impact engagements in partnership with Executive Communications and Media Relations, with messaging that is clear, consistent, and aligned to strategic priorities
Whilethehiring processmay vary, it generallyincludes:resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.
AtCollegeBoard, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive.We’rea self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
You’llhave open, transparent conversations about compensation, benefits, and whatit’slike to work atCollegeBoard throughout your hiring process. Check out our careerspagefor more.
