Job Title: Senior Manager, Social Media
Location: New York
Company: BritBox International
Reporting to: Director, Campaign Marketing
Contract Type: Permanent
About Us
Welcome to BritBox, the ultimate streaming destination for British TV. We bring you an unparalleled collection of thoughtfully curated entertainment, cleverly crafted and brimming with the kind of charm, wit and heart only the Brits could deliver.
Born from the BBC, we’re on a mission to share authentically British stories with audiences across the world. Since our launch in 2017, we've quickly expanded to seven markets including North America, Australia, and the Nordics. We are a small but mighty streamer that punches above our weight, available on every major platform and even shining among the bright lights of Times Square—and we’re just getting started!
Now, here’s where you come in: if you’re passionate about entertainment, thrive in a fast-paced environment, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere.
Job Purpose:
BritBox is seeking a strategic, creative, and analytically driven Senior Manager, Social Media to play a pivotal role in transforming and expanding BritBox’s social footprint. This role will lead platform strategy and planning across Meta, TikTok, YouTube, and emerging platforms, driving audience growth, engagement, and cultural relevance for the brand.
This is a high-impact position responsible for developing scalable frameworks, elevating short-form video strategy, and ensuring BritBox remains best-in-class in social storytelling around key tentpoles, returning series, fan favorites, and cultural moments.
The Senior Manager will partner closely with Editorial, Production, Marketing, Research, Paid Social and Product teams to align multiplatform priorities and translate brand and business goals into innovative, measurable social strategies.
A passion for British Television and pop culture is essential.
Responsibilities:
Strategy & Leadership
Develop and implement comprehensive platform strategies across Meta, TikTok, YouTube, and emerging channels aligned with audience growth, engagement, and business objectives.
Lead short-form video and platform-first content strategy, ensuring creative is optimized for algorithm performance and audience behavior.
Collaborate with Senior Creative, Social Content for repeatable frameworks and toolkits to support scalable, best-in-class social activations around premieres, tentpoles, returning series, fan favorites, and cultural moments.
Set platform KPIs and build performance dashboards (Sprout or similar tools) to enable continuous optimization.
Utilize analytics and audience insights to proactively adjust strategy and improve reach, engagement, and conversion impact.
Influence cross-functional stakeholders and advocate for social-first thinking across campaigns.
Content & Creative Execution
Oversee the curation of compelling, platform-native social content. Collaborate with creative producer
Strategize and develop bespoke material, in collaboration with Senior Creative, Social Content, at live events, set visits and talent shoots.
Brainstorm and collaborate on innovative campaigns that drive conversation and cultural relevance. Focus on both brand and content.
Ensure accuracy, quality, and brand consistency across all platforms.
Stay ahead of platform trends, creator ecosystems, and algorithm shifts to maintain competitive advantage.
Podcast & Cross-Platform Promotion
Support the social marketing strategy for the BritBox podcast, On The Box, helping grow awareness, audience engagement, and discoverability across social platforms.
Develop platform-specific content and promotional tactics to amplify podcast episodes, talent moments, and cultural conversations.
Work collaboratively with the paid social team
Community & Operations
Oversee day-to-day management of BritBox social channels.
Partner with community management teams to ensure timely, brand-aligned responses to audience engagement.
Collaborate with Marketing, Editorial, Research, and Product teams to align social initiatives with broader business goals.
Ideal Candidate:
The ideal candidate is both a creative thinker and a data-driven strategist — someone who understands how to build culturally resonant, platform-native content while also delivering measurable growth. You thrive in a fast-paced environment, are energized by evolving social trends, and are excited to shape the voice and reach of a premium streaming brand.
Knowledge and Experience
Proven success managing social strategies across Meta, TikTok, and YouTube.
Deep understanding of content trends, creator ecosystems, and algorithm dynamics on social video platforms.
Strong analytical skills with the ability to interpret performance data and translate insights into actionable strategies.
Experience building dashboards and working with social analytics tools (Sprout or similar).
Comfortable and confident interfacing with talent.
Highly organized, creative, and detail-oriented with strong project management skills.
Excellent communication and collaboration skills, with the ability to influence stakeholders at all levels.
Good to have the ability to edit and post.
Familiarity with podcast promotion and growing podcast visibility across social platforms is a plus.
Passion for British television, entertainment, and pop culture is an advantage.
Must be willing to work in NYC in a hybrid environment (minimum three days in office).
Salary Range: $105k-120K base salary + competitive benefits + bonus potential
Please note that the salary range is intended to give as an indicator of the salaries that could be attributed to the breadth or experience for a given role. All candidates will be measured based on their level of experience.
Our Values
Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day.
Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback.
We are proud of our values and seek to hire people who resonate with them
This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.
