Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
As a Retail Media+ Account Manager your primary responsibility is to be at the front lines of the RM+ team and lead all conversations with our vendors, while growing your portfolio with the sales team by identifying new and incremental opportunities, and to bring in the sales team when the conversation progresses, to discuss budgetary requirements: either full-serve or self-serve.
Account Managers work pre-sale by gathering the merch-marketing details needed to direct sales and planning to identify the preliminary requirements needed to facilitate the sales conversation: this is a critical role in generating projections and a future projections roadmap by portfolio. Reaching the right vendor at the right time is critical for identifying where RM+ growth opportunities occur well ahead of a vendor call. Account Managers s are critical in the post-sale process by overseeing the timelines moving on production, working with sales to identify in-market success (while the campaign is live) to identify big wins for incremental opportunities and setting up the post-mortem calls with the analytics team.
This role is external facing, and you will be responsible for leading vendor conversations and equipping the sales team with what marketing’s focus is for each vendor, to incorporate those details into solutions-based selling and consultative meetings. Retail Media+ programs are vendor-first initiatives, and the right candidate needs to have a bias towards driving high vendor returns to not only ensure repeat business, but to also yield incremental spend throughout the year.
Key Responsibilities:
Vendor Growth & Portfolio Management
- Identify and prioritize vendors for RM+ acquisition throughout the year
- Grow assigned vendor portfolios by identifying new and incremental opportunities
- Ensure the right vendors are engaged at the right time to drive proactive growth opportunities
Pre‑Sale & Sales Enablement
- Lead early stage vendor conversations and bring in the Sales team as discussions progress to budget, full serve, or self serve solutions
- Gather merch marketing inputs and preliminary requirements (e.g., limited inventory) to support sales and planning
- Complete RFP inputs where possible and recommend an initial course of action to support consultative selling
- Generate projections and contribute to future portfolio roadmaps
Post‑Sale Execution & Optimization
- Oversee campaign timelines through production and execution
- Partner with Sales and Planning to monitor in market performance and identify incremental growth opportunities
- Coordinate post‑mortem discussions with Analytics to capture learnings and results
Relationship Management & Collaboration
- Own vendor relationships end to end, including meeting setup, introductions, ideation, and next steps
- Develop strong internal partnerships to enable successful campaign delivery
- Share competitive insights, relevant brand inspiration, and facilitate in person meetings or brainstorms where appropriate
Operational Excellence
- Maintain accurate Salesforce records, including uploading contracts and updating portfolio dashboards
- Support the development and productization of RM+ packages to drive scalable growth
Competencies:
- Consultative selling mindset
- Relationship building and stakeholder influence
- Strategic thinking with strong execution focus
Skills:
- Ability to simplify and present complex topics
- Strong project management across multiple stakeholders
- Confident external communication and presentation skills
Direct Manager / Direct Reports:
- Reports to: Manager, Strategic Media Partnership
- Direct Reports: None
Travel Requirements:
- Store visits as required
- Quarterly in store days
Physical Requirements:
Work:
Working Conditions:
Minimum Education:
- Post‑secondary education in Marketing, Business, or a related field (or equivalent experience)
Minimum Years of Work Experience:
- Minimum 2 years of experience in marketing or media (retail, agency, publisher, technology, or similar)
Minimum Leadership Experience:
Certifications:
Other Requirements / Assets:
- Experience as a sales associate, agency planner, or publisher product manager
- Exposure to media negotiations
- Strong understanding of digital media channels and their role in the customer funnel
- Natural curiosity, problem solving mindset, and bias toward action
- Comfortable operating in ambiguity and evolving environments
The pay range for this position is between $62,200.00 - $70,100.00
