Social Media Coordinator/Front Office Assistant
Position Summary
The Social Media Coordinator/Front Office Assistant supports the daily operations of the school office while also overseeing the school’s social media presence and digital storytelling. This position requires an outgoing, service-oriented, organized, and professional individual who can assist in creating a welcoming environment for students, families, staff, and visitors while effectively communicating the culture, mission, and events of the school through engaging digital content. This role works closely with office staff and administration to provide administrative support, customer service, communication, and content creation that strengthens both the internal operations and external presence of the school.
Front Office & Administrative Responsibilities
- Answer incoming phone calls and direct or respond as needed
- Greet and assist students, parents, and all visitors in the front office
- Support clear and timely communication between staff, students, and families
- Provide general front office support to ensure a welcoming and organized environment
- Assist with basic administrative tasks and office needs as assigned
Social Media & Communications Responsibilities
- Create and manage content for the school’s social media platforms including Instagram, Facebook, and other channels as needed
- Capture photos and videos of school events, classrooms, athletics, performances, and student activities
- Design graphics, reels, stories, and promotional materials aligned with the school’s branding
- Write engaging captions and social media copy that reflects the school’s mission and culture
- Develop and maintain a consistent posting schedule and content calendar
- Collaborate with administration, teachers, coaches, and staff to highlight school programs and events
- Monitor engagement and assist in maintaining positive online community interaction
- Assist with marketing campaigns, enrollment promotions, and special event coverage
- Maintain organized digital photo and video archives
- Ensure all content follows school policies regarding student privacy and media permissions
Knowledge, Skills, & Abilities
- Understanding of and alignment with the culture, mission, and values of Mercy Culture Preparatory
- Ability to establish and maintain positive working relationships with parents and staff
- Strong verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to prioritize and multi-task in a fast-paced environment
- Ability to assess situations and act quickly and efficiently
- Ability to work collaboratively as part of a team
- Creative mindset with an eye for storytelling and branding
- Familiarity with current social media trends and best practices
Education & Experience Required
- High School Diploma/GED required
- Previous experience in social media or creative team roles
- Experience with Microsoft Outlook, Word, Excel, PowerPoint, Adobe, Canva, Dropbox, Adobe Creative or similar platforms
- Strong customer service and communication skills
- Photography, videography, and content creation experience necessary
Work Hours
This position is full-time, 40 hours per week. Office hours are Monday–Friday from 7:45 AM –4:00PM. There may be school events requiring occasional evening or weekend work.
Leadership Standards
All Mercy Culture Preparatory and Preschool Leaders, Faculty, and Staff must agree with and abide by the Leadership Standards of the School.
