Works to help triage patients to the correct level of medical transport care, communicates with ground and flight crews, provides flight/ground following and communications, and assists with a variety of short and long-term projects. Works collaboratively with others to deliver the safest and highest quality patient and family centered care possible during transport.
• May require Certified Flight Communicator certification or equivalent training within 18 months of hire; Must maintain current certification by completing required continuing education courses.
• Requires successful completion of a dispatch orientation program upon hire.
• Requires a minimum of 0-3 years of relevant industry experience; EMT certification preferred.
• Dispatch experience preferred.
• Requires excellent communication skills; in-depth knowledge of communication equipment and technology; and knowledge of transport responsibilities in order to give and receive critical information accurately.
• Remains current and active in the profession and the medical transport industry.
• Completes clinical rotations or operational experiences as assigned and by the completion due date.
• Ability to type a minimum of 20-30 words per minute.
• Ability to work with computer programs such as MS Word, MS Excel, and our CAD system.
Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.
