This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Communications Specialist based in United States.
This role sits at the intersection of internal communications, digital workplace experience, and technical program coordination, supporting the evolution of enterprise intranet and email engagement platforms. You will play a key role in shaping how employees access, consume, and interact with internal content through SharePoint-based sites and email analytics tools. Working closely with stakeholders across communications, IT, and corporate functions, you will translate business needs into scalable digital solutions. The environment is highly collaborative and remote-first, requiring strong coordination across distributed teams. You will also contribute to training, governance, and continuous improvement of internal communication tools. This is a hands-on role combining technical understanding, stakeholder management, and content strategy execution.
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Accountabilities
- Manage and support internal communication platforms, including SharePoint sites and email analytics tools, ensuring functionality, usability, and alignment with corporate communication goals.
- Act as a key liaison between stakeholders and IT teams by gathering requirements, defining specifications, managing timelines, and tracking delivery of intranet enhancements.
- Develop, deliver, and continuously update training materials and documentation, while providing direct support and education to end users on tools and best practices.
- Oversee configuration, maintenance, and optimization of SharePoint components such as web parts, lists, permissions, workflows, and site layouts.
- Lead initiatives related to email analytics platforms, including vendor coordination, licensing management, system testing, and performance reporting.
- Monitor, analyze, and report on intranet and communication tool usage, engagement, and satisfaction metrics to inform improvements.
- Coordinate cross-functional communication through tools such as email, ticketing systems, and collaboration platforms to ensure transparency and timely resolution of requests.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Communications, or a related field, with 5–7 years of relevant professional experience.
- Strong experience working with Microsoft SharePoint, Microsoft Teams, and Office 365 tools, including site management, permissions, and workflows.
- 3–5 years of experience with email analytics platforms such as PoliteMail or similar tools, including reporting and optimization.
- Demonstrated experience in technical training, user enablement, or stakeholder education in a digital or enterprise environment.
- Working knowledge of web technologies such as HTML and ability to troubleshoot basic technical or configuration issues.
- Strong project management skills with the ability to handle multiple priorities, deadlines, and stakeholder expectations simultaneously.
- Excellent written and verbal communication skills, with a strong customer-focused and detail-oriented mindset.
- Ability to work effectively in remote, cross-functional environments using tools such as Zoom, Teams, and ticketing systems.
Benefits
- Competitive compensation aligned with experience and location
- Comprehensive health, dental, and vision insurance coverage
- Retirement savings plan with employer contributions
- Paid time off, holidays, and flexible leave options
- Employee stock purchase plan and potential equity-based incentives
- Performance-based bonus opportunities
- Fully remote work environment
- Access to professional development and learning opportunities
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How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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