What do we need?
We're looking for an enthusiastic and energetic Account Director to join our award-winning Real Chemistryteam. Working across one of our growing global publications accounts as well as supporting across other medical affairs accounts, you will be responsible for excellence in delivery across the entire programme of work, providing strategic counsel to clients, autonomously leading a cross-functional internal team and proactively seeking opportunities to grow the account.
What will you do?
- Be the go-to for clients, managing relationships and setting their expectations
- Take accountability for the delivery of client work on one of our growing publications accounts, plus an additional medical affairs account
- Maintain knowledge of clients' business and external factors impacting it
- Confidently formulate objectives and strategies for new client work
- Identify areas for organic growth within existing accounts and confidently sell ideas
- Identify new business opportunities outside of existing accounts
- Support the ongoing new business process
- Promote clear and free-flowing communication lines between accounts, MW, PM, creative, strategists and any other business functions
- Provide coaching and mentoring to junior team members and manage their performance
- Line manage at least one accounts team member AA – SAM, providing day-to-day support and longer-term career development guidance
- Take responsibility for financial management of your client business and participate actively in the monthly financial process
- Develop accurate budgets for clients and track resource use against available budget throughout the month
- Accurately forecast and proactively alert senior leadership to any changes/potential slowing down of business
- Ensure the profitability of your accounts, addressing any problems such as over-service or scope creep
Who you are?
- Already working as an Account Director within a medical communications agency
- Extensive experience working on publications and medical affairs accounts
- Excellent business communication skills, including informal/formal presentation and writing skills
- Skilled in data communication and able to develop final documents and presentations
- Proven ability to develop solutions to client needs and problems
- Leadership skills, with experience and capability to lead and develop junior staff
- Proven ability to support and drive new business operations alone and as part of bigger team
