At Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence.
Born from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world-class travel retail and food & beverage experiences.
We operate across multiple channels - including airports, motorways, cruise ships, ports, railways, and more - offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation.
Sustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities we serve.
Are you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that’s shaping the future of travel - together.
Purpose of the Role
As a Junior Account Manager, Advertising based in Madrid, you will support the management of a portfolio of VOYA’s brand advertisers, ensuring smooth campaign delivery and a high standard of client service.
You will assist across the full post-sale lifecycle, contributing to campaign coordination, performance reporting and client communication, while developing your commercial and account management skills. This role offers exposure to VOYA’s full advertising ecosystem, including DOOH, programmatic, sponsored media and data-driven solutions.
Working closely with Senior Account Managers and cross-functional teams, you will help deliver a seamless client experience and contribute to identifying opportunities for account growth and retention
Key Responsibilities
- Support the day-to-day management of assigned client accounts, ensuring effective campaign coordination and delivery.
- Assist in onboarding new advertisers and preparing campaign briefs for internal teams.
- Collaborate with Campaign Management, Ad Operations, Creative and Insights teams to ensure campaigns are executed smoothly.
- Prepare campaign performance reports and support the development of client presentations and business reviews.
- Help identify renewal, upsell and cross-sell opportunities across VOYA’s advertising solutions.
- Maintain accurate records of account activity, pipeline and forecasts in CRM systems (e.g. Salesforce).
- Support internal coordination to ensure timely communication and issue resolution.
- Contribute to proposal development for campaign extensions and new initiatives.
- Assist in building and maintaining relationships with client stakeholders across Spain and selected international markets.
- Gather client feedback and share insights with internal teams to support continuous improvement.
What We Are Looking For
- 1–3 years of experience in account management, client services, campaign management or a related field (internships included).
- Interest and basic understanding of media, advertising or digital ecosystems (DOOH, programmatic, retail media, etc.).
- Strong organisational skills with attention to detail and ability to manage multiple tasks simultaneously.
- Proactive mindset with willingness to learn and grow in a client-facing commercial role.
- Comfortable working with data and performance reports, with an interest in translating insights into actionable recommendations.
- Strong communication and interpersonal skills.
- Collaborative approach and ability to work across functions and international teams.
- Comfortable in a fast-paced, evolving environment.
- Based in Madrid, with flexibility for occasional travel.
- Fluency in English and Spanish required; additional languages are a plus.
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We look forward to connecting with you soon!
