TIAA is seeking a talented and strategic Art Director to join the Retirement Solutions department. In this role, you will help lead the visual creative direction for retirement-focused campaigns, communications, and digital experiences that serve the needs of our participants, plan sponsors, consultants and partners. You will play a pivotal role in translating complex financial concepts into compelling, accessible, and on-brand visual narratives that inspire confidence and action across a diverse audience.
Key Responsibilities and Duties
As Art Director, you will own the visual direction and design execution for a broad portfolio of retirement solutions marketing and communications initiatives. This includes developing concepts and creative frameworks for multi-channel campaigns spanning print, web, video, and social media. You will collaborate closely with copywriters, strategists, UX designers, and product teams to ensure cohesive storytelling and a consistent brand experience throughout the customer journey.
You will serve as a creative lead and mentor to junior designers, providing thoughtful feedback and elevating the overall quality of the team's output. You will also partner with external agencies and vendors, managing creative reviews and ensuring deliverables meet TIAA's brand, accessibility, and compliance standards.
In addition, you will contribute to the evolution of TIAA's visual identity within the retirement solutions space, identifying opportunities to modernize and differentiate creative executions while remaining aligned to enterprise brand guidelines. You will present creative concepts to senior stakeholders, articulating the strategic rationale behind design decisions with clarity and confidence.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 5+ Years Required; 7+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
8IC
Qualifications:
Required:
- Five years of professional experience in art direction or visual design
Preferred:
- The ideal candidate brings a minimum of seven to eight years of professional experience in art direction or visual design.
- Preferred two years in a senior or lead creative capacity.
- Experience within financial services, insurance, or a similarly regulated industry is strongly preferred.
- A strong portfolio demonstrating conceptual thinking, brand storytelling, and multi-channel design execution is required.
- Proficiency in Adobe Creative Suite, Figma, and other industry-standard design tools is expected.
- Familiarity with accessibility standards such as ADA guidelines and experience designing for digital-first environments are highly valued.
- Strong communication and presentation skills are essential, as is the ability to manage multiple projects simultaneously in a fast-paced environment.
- A bachelor's degree in Graphic Design, Visual Communication, Fine Arts, or a related field is preferred.
Related SkillsAudience-focused Communication, Audience Insights, Builds Visual Materials, Content Development, Continuous Improvement Mindset, Copywriting, Creative Thinking, Customer-Focused Campaign Development, Delivers On-Product Marketing Strategies, Digital Design, Innovation, Marketing Writing Effectiveness, Messaging Effectiveness
Anticipated Posting End Date:
2026-05-22Base Pay Range: $103,000/yr - $140,000/yr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Drug and Smoking Policy
TIAA maintains a drug-free and smoke/free workplace.
Privacy Notices
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