Marketing Technology Specialist

Fragomen • Full-time • San José, Costa Rica • 2d ago

Job Description

We are seeking a technically skilled Marketing Technology Specialist to support the execution and optimization of email automation and event technology platforms, with a focus on Marketo, Cvent, and ON24. This role will be responsible for building, managing, and enhancing marketing campaigns and event workflows across these systems, ensuring seamlessintegration ofMarketing Technology toolsand high-quality data capture. The ideal candidate brings hands-on experience with marketing automation and event platforms, strong technical and analytical skills, and the ability to translate business requirements into scalable, data-driven solutions.

Key Responsibilities

Email Automation and Campaign Execution

Build, execute, and optimize email marketing campaigns using Marketo

Develop and manage automated nurture programs, lead scoring models, and segmentation strategies

Design and implement dynamic content, personalization, and A/B testing to improve engagement and conversion rates

Monitor campaign performance and provide actionable insights to optimize results

Event Technology Management (Cvent and ON24)

Configure and manage event technology platforms including Cvent (in-person and hybrid events) and ON24 (webinars and virtual events)

Build and maintain event registration pages,conference apps.,workflows, and attendee journeys

Manage integrations and data flows between Cvent, ON24, Marketo, and Salesforce

Support live event execution, including troubleshooting technical issues and ensuring a seamless attendee experience

Systems Integration and Data Management

Maintain andsupportintegrations between Marketo, Salesforce, Cvent, and ON24

Ensure accurate data synchronization, campaign attribution, and lead lifecycle tracking

Support segmentation and targeting strategies for campaigns and events

Partner with Data Stewards to ensure data quality, consistency, and governance

Process Optimization and Innovation

Identify opportunities to improve marketing automation workflows and event technology utilization

Implement best practices for campaign execution, event tracking, and reporting

Stay current with platform updates and new capabilities across Marketo, Cvent, and ON24

Reporting and Analytics

Develop and maintain dashboards and reports to track campaign and event performance

Analyze engagement metrics, attendance, conversion rates, and ROI

Provide insights and recommendations to improve marketing effectiveness

Training and Enablement

Train marketing and business teams on best practices for using Marketo, Cvent, and ON24

Develop documentation, playbooks, and user guides

Serve as a subject matter expert for email automation and event technology platforms

Qualifications

Bachelor’s degree in Marketing, Information Systems, Business or a related field

3+ years of experience with Marketo or similar marketing automation platforms

Hands-on experience with Cvent and/or ON24 for event and webinar management

Strong understanding of Salesforce CRM and marketing-to-sales data flows

Experience building automated campaigns, email programs, and event workflows

Familiarity with integrations, APIs, and data synchronization across marketing technologies

Experience with email optimization, segmentation, and A/B testing

Basic knowledge of HTML/CSS for email customization preferred Strong analytical and problem-solving skills with high attention to detail

Excellent communication and stakeholder management skills

Ability to manage multiple campaigns and deadlines in a fast-paced environment

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.