About JPMorgan Chase:
JPMorgan Chase is a global leader in financial services, committed to delivering innovative solutions and exceptional customer experiences. We foster a culture of excellence, collaboration, and continuous improvement, guided by our core values of integrity, accountability, and client focus.
Position Overview:
Join our dynamic team where you will help shape and lead the overall strategy, execution, and ongoing optimization of Chase’s Owned Channels, which is responsible for driving significant digital account acquisition and revenue growth. This role offers the opportunity to help build the future of digital marketing for our credit card portfolio, optimize customer journeys, and influence firm-wide strategic priorities.
As a Vice President on our Card Marketing team, you will be responsible for delivering strong acquisition performance and managing ambitious annual targets, while continuously identifying and implementing innovative testing and optimization initiatives to enhance customer engagement and drive incremental account growth.
Job Responsibilities:
- Lead and manage the acquisition marketing strategy for Chase Owned Channels
- Collaborate with cross-functional teams across Marketing, Product, Technology, Data & Analytics and Operations to identify opportunities to maximize and grow card acquisitions
- Partner closely with Data & Analytics to drive marketing decisions and optimize digital performance
- Lead site optimization and testing strategy roadmap to improve funnel conversion rates
- Present performance updates and future-state strategies to senior leadership to influence prioritization decisions
- Lead and mentor a growing team of direct reports and associates
Required qualifications, capabilities, and skills:
- 6+ years of relevant digital marketing experience, preferably with expertise in acquisitions
- Strong business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
- Demonstrates strong data-driven decision-making skills, while also being a creative problem-solver
- Ability to thrive in a fast-paced, results-driven, highly dynamic environment
- Strong executive communication and cross-functional leadership skills
- Demonstrated ability to manage budgets, prioritize initiatives, and mentor talent
Additional capabilities and skills:
- Be a highly motivated self-starter
- Experience working with external agencies
- Ability to stay calm under pressure
- Skilled and comfortable at working in a highly matrixed organization
Additional information: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
