Role Overview
We are seeking a results-driven and highly motivated Digital Sales & Marketing Executive to lead our online sales growth. This role combines digital marketing, eCommerce management, and direct customer engagement to drive revenue through our online platforms.
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Key Responsibilities
- Manage and grow all company social media platforms (Facebook, Instagram, TikTok, etc.)
- Handle daily posting, content creation, and audience engagement
- Respond to customer inquiries promptly across all digital channels
- Convert online inquiries into actual sales
- Manage and update the company eCommerce website (products, pricing, promotions)
- Monitor online orders and ensure smooth fulfillment coordination
- Develop and execute digital marketing campaigns and promotions
- Analyze performance metrics and optimize campaigns for better results
- Maintain strong online customer relationships and brand reputation
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Benefits
Key Requirements
- Proven experience in digital marketing and online sales
- Strong understanding of social media platforms and trends
- Experience managing eCommerce platforms/websites
- Excellent communication and customer handling skills
- Sales-oriented mindset with ability to close deals
- Basic graphic design or content creation skills is an added advantage
- Self-driven, organized, and results-focused
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Key Performance Indicators (KPIs)
- Online sales revenue growth
- Customer response time and conversion rate
- Social media engagement and growth
- Website performance and order volumes
