Summary: The Administrative Marketing and Sales Assistant provides essential clerical and operational support to marketing and sales, performing lead analysis, data collection, CRM database updates, and sales report generation.
Essential Duties and Responsibilities include the following:
- Ensure all policies and procedures are being followed
- Enter new customer data, manage sales records, and process quotes via CRM or operational systems
- By use of the organization’s CRM system, this individual will ensure that account activities, maintain accurate account profiles, opportunities, are fully documented, transparent, and aligned with the growth objectives within the organization.
- Prepare reports, and presentations
- Identify new opportunities within existing accounts and support the sales team in winning additional business.
- Track digital marketing data on a daily and monthly basis
- Willingness to travel, as required
- Organized record keeping or some filing may be required
- Other duties may be assigned
Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Strong understanding of customer and market dynamics and requirements.
- Team Work- Balances team and individual responsibilities; exhibits objectivity and openness to other’s point of views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.
Education and/or Experience
- Bachelor’s degree (BA) or equivalent; or seven to ten years of related experience and/or training; or equivalent combination of education and experience.
- Strong capability to multitask and prioritize in a fast-paced environment.
- Proficiency with MS Office (Word, Excel, PowerPoint) and CRM software (Voze).
Language Skills
- Ability to read, analyze and interpret most documents.
- Communicate well with all levels of personnel including but not limited to employees, vendors, and customers.
- Ability to respond effectively to the most sensitive inquiries or complaints.
- Ability to make effective and persuasive speeches and presentations on controversial or complex topics to employees or customers.
Physical Demands and Work Environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally required to stand; walk for extended periods; sit, talk or hear; taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- While performing the duties of this job, the employee can be exposed to weather conditions.
- The noise level in the work environment is usually moderate; however certain conditions are quite noisy due to the equipment used in plants and vehicles that are being repaired.
