Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-wide scale.
The warmth and experience that Napoleon product brings to the homes of our customers transcends borders, language, and cultures to elevate everyday experiences, so you love being home. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.
This posting is for an existing permanent vacancy and is actively being recruited for.
Title: Event Brand Ambassador
Reports To: Canadian Retail Field Sales Manager
Job Purpose: This role will be responsible for the planning and excecution of branded events for Napoleon, including in field activations for the Brand Ambassador, Dealer Sales, and corporate events. All EBA activities will require the ability to maintain all company equipment and supplies, cook predetermined menu items, and represent the Napoleon Brand to dealers, consumers, and internal employees. During non event periods, the EBA will also complete store visits within the GTA as needed assisting BA team members at both focus and non-focus stores.
Key Responsibilities:
- Assist with all major events within the Napoleon corporate and sales divisions as needed.
- Work with Events/Sales on completing detailed schedules and menus for all assigned events.
- Weekly maintenance and cleaning of all equipment and vehicles as needed.
- Train with BA team for upcoming major sales events within the market at national account locations
- Assist with corporate events team on barn and office set up as needed.
- Complete bi-weekly reports on upcoming event status and post event reports to the manager.
- Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.
- Completing sales service reports and uploading photos while in store.
- Attending and conducting in store brand events and demonstrations to share product knowledge with customers and store employees. Ensuring quality of products and that clients are knowledgeable about products.
- Maintaining and merchandising authorized SKU's to approved layout and plan-o-gram.
Education & Experience:
- High School Diploma, Post-Secondary Education Preferred
- 2-3 years in food preparations, preferably in a grilling role. 1-2 years of consumer facing retail experience.
- Ability to inspire and enhance memorable in store brand events and demonstrations.
- Able to communicate effectively with management and customers.
- Able to work Tuesday through Saturday schedule.
- Ability to perform repetitive bending, standing, walking and be able to push, pull and lift materials weighing up to 50 pounds.
- Valid driver's license and auto insurance is required.
- Smart phone or tablet (apple or android) with internet access to complete reports while in store.
- Some overnight travel will be required
At Napoleon, we believe in creating an environment where our Associates can thrive personally and professionally. Here’s what you can look forward to when you join our team:
Benefits, Health, Well-being & Support
- Comprehensive health, dental, vision, and life insurance coverage – 100% of premiums paid by the Company!
- Long Term Disability Protection
- Well-being support programs and virtual medical visits
- Employee & Family Assistance Program for mental health and well-being (EAP)
Career Growth & Development
- Training Allowance and continuous learning opportunities and programs
- Leadership development and mentorship programs
- Clear pathways for advancement
Culture & Community
- Appreciation events, raffles, and team building activities
- Napoleon Cares – A fund sponsored by Associates to help Associates in times of need
Financial Security
- Competitive total compensation package, inclusive of bonus opportunity
- Retirement savings plan with matching Company contributions (RRSP/DPSP)
- Exclusive Associate discounts on our award-winning products
Artificial Intelligence Disclosure: As part of our commitment to transparency and fairness in hiring, we disclose that automated tools, including artificial intelligence (AI), may be used to support parts of the recruitment process. This may include functions such as resume parsing, candidate ranking, or initial screening. These tools do not make final hiring decisions but may assist Talent Acquisition in evaluating applications. AI tools used may include systems based on algorithms, statistical models, or machine learning.
The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.
We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be contacted.
