Communications & Marketing - Public Relations & Communications Specialist

The Erb Group • Full-time • New Hamburg, Ontario, Canada • $23.14 - $30.67 / hour • 3w ago

We Bring Food to Your Family’s Table

The Erb Group is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

Temporary 12 Month Maternity Leave - Start ASAP, End date August 2027

Shift: Days (Monday-Friday; 8:00am-4:30pm)

SUMMARY

The Public Relations and Communications Specialist is a strategic storyteller responsible for elevating the company’s brand and reputation through integrated corporate communications. This role develops and executes cohesive internal and external messaging aligned with organizational goals. From press releases and executive speeches to social media, blogs, and marketing materials, the Specialist ensures all communications are consistent, engaging, and reflective of the company’s voice and values.

PRIMARY RESPONSIBILITIES

Strengthen the company’s brand through strategic public relations and marketing initiatives.

Plan, write, and edit a wide range of internal and external communications, including press releases, blogs, newsletters, speeches, scripts, brochures, and information packages.

Ensure all messaging is aligned with brand standards and organizational objectives.

Maintain and update internal communication platforms such as the Intranet, HCM Broadcast, and SharePoint.

Identify and pursue media opportunities to enhance external visibility and public perception.

Develop news pitches, statements, and key messaging that reflect the company’s voice and values.

Build and maintain relationships with non-profit organizations and community partners to promote CSR initiatives and events.

Support crisis communication planning and execution to ensure timely and accurate messaging.

Assist in planning and executing internal and external corporate events that support company culture and brand presence.

Lead the strategy, planning, scheduling, and management of all social media channels.

Create and curate platform-specific content aligned with corporate objectives and target audiences.

Manage engagement across social platforms, including monitoring and responding to comments and messages.

Track and analyze communication and social media metrics to measure effectiveness and guide future strategies.

Collaborate with graphic designers to ensure timely delivery of creative assets aligned with campaign goals.

Coordinate and execute company events such as charity events, employee gala, etc.

REQUIREMENTS/QUALIFICATIONS

Degree or diploma in Communications, Marketing, Business, or a related field.

Minimum of 3 years of experience in communications, marketing, or a similar role.

Exceptional writing and editing skills across multiple formats.

Strong verbal communication and storytelling abilities.

Experience with media relations and developing press materials.

Knowledge of crisis communication planning and response.

Proven experience managing social media strategies and content.

Ability to analyze and interpret digital and social media performance metrics.

Experience executing internal and external communication campaigns.

Event planning and coordination experience.

Strong collaboration and stakeholder engagement skills.

Proficiency with communication tools (e.g., Outlook, email marketing platforms, analytics tools).

WORKING CONDITIONS

Full-time position based on a 40-hour work week.

Standard working hours: Monday to Friday, 8:00 a.m. – 4:30 p.m.

Occasional travel may be required.

Flexibility to work outside regular hours or on alternate shifts to support employees and managers.

Manual dexterity required for computer and peripheral use.

Overtime may be required based on business needs.

How To Make Your Next Cool Move – Apply online today!

Having trouble completing the application? Contact us1-800-461-5299 or Recruiting@erbgroup.com

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet almost every qualification. At The Erb Group, we’re committed to continually improving our approach to building a diverse, inclusive, and value driven workplace. If you’re excited about this role but your past experiences don’t align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others!

The Erb Group is an equal opportunity employer and is committed to providing an inclusive and barrier-free work environment, including all stages of the hiring process. If you require accommodation, please contact recruiting@erbgroup.com or call 1-800-461-5299. All information received in relation to accommodation will be kept confidential.

We thank all those who apply. Only those selected for further consideration will be contacted.

#ERBNON