Job Summary
The Communications Officer – RCCE will provide communications‑focused coordination and technical support to the CGPP project, with a specific emphasis on Risk Communication and Community Engagement (RCCE). The role will apply strategic communication, advocacy, and social mobilization approaches to support polio eradication and routine immunization objectives. Working closely with government counterparts, the CGPP Secretariat, and partner CBOs, the officer will ensure high‑quality communication, engagement, visibility, and documentation that contribute to improved community trust, vaccine uptake, and program learning.
Roles and Key Responsibilities
- Write, design and manage the production of creative and compelling communication and promotional materials, stories, photos, video, fact sheets, brochures, etc. for the project, targeted at various audiences, including the donor, local and national governments, local Church, partners, media and others as needed.
- Use and tailor agency messages tailored for each audience and identify and utilize effective distribution channels to disseminate communications materials to key audiences.
- As appropriate, create and adapt the project’s content for publication on social media, the agency newsletter and the CGPP secretariat.
- Support the dissemination of relevant information among personnel, partners, project participants, or other relevant actors within the agency.
- Develop and maintain relationships with local media and help identify opportunities to reach key audiences, and support other program staff in effective local media representation.
- Provide communications support for events, including signage, handouts, talking points, photos, liaising with media, etc., and liaise with local media, as appropriate, when CRS‑supported events take place.
- Support the creation of processes, manuals and training for CRS staff and partners on issues related to communications and promoting visibility for the project.
- Provide on‑site communication and RCEE-related technical support to CBO Partners, under the guidance of the Senior Project Officer and CGPP Secretariat Communications Lead to strengthen RCCE interventions, including advocacy efforts, compound meetings, community dialogues, and other engagement activities.
- Collaborate closely with government health agencies (MOH, PHCMB, Polio EOC), development partners, and stakeholders to process, analyze, and apply communication data for improving program activities across focal LGAs.
- Support the use of relevant public health and contextual data to inform and strengthen RCCE messaging and community engagement approaches.
- Work with the Project Officer-MEAL to contribute to the analysis and use of communication‑related data, ensuring compliance with reporting standards and accurate documentation of progress across indicators.
- Lead documentation and evidence generation on communication outcomes, including success stories, program evaluations, research activities, communication assessments, and case studies.
- Provide guidance on community feedback mechanisms, ensuring accurate communication appropriate communication responses to community concerns, misinformation, and rumors, and coordinating information flow with government and partners.
- Participate actively in program communication activities, including review meetings, campaigns, technical working groups, and other assignments as delegated.
Preferred Qualifications
- Familiarity with relevant donor regulations and visibility requirements is an added advantage.
- Experience in Adobe Creative Suite, particularly In Design, and familiarity with canva are strongly desired.
Supervisory Responsibilities
None
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.
CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS is an Equal Opportunity Employer.
General Requirements
CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements. All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.
