Creative Lead

Salary: £55,000 per annum, plus company benefits

Location: Leeds, LS10 1AB or London, E14 5JJ

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm(flexibility required) with 1 hours unpaid break

Work model: Hybrid

Williams Lea seeks a Creative Lead to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The Creative Team Lead will be a dynamic, hands-on integrated designer based in the Leeds Onshore Delivery Centre, supporting a leading global law firm in London. Reporting to the Global Creative Director, you will work closely with clients and the wider global delivery team, playing a key role in implementing the firm’s recent rebrand, developing templates, and managing the rollout of consistent, high-quality branded materials.

You will be responsible for delivering innovative design across both print and digital channels, contributing to strategic campaigns and ensuring a cohesive visual identity across all outputs. A strong focus on editorial design is essential, with advanced skills in typography, layout, and information hierarchy, particularly across brochures and reporting. You will apply typographic systems with precision, maintaining consistency while understanding when to push creative boundaries.

The role requires a proactive, detail-oriented individual with strong organisational and communication skills. You will interpret client briefs, translating them into effective, on-brand creative solutions in a fast-paced environment. As a hands-on lead, you will actively contribute to design delivery while also representing the team, upholding quality standards, and overseeing the day-to-day management of the offsite team.

Key responsibilities

To provide integrated creative solutions and campaigns that bring to life the content and ‘brand’ design
Liaise with the client in a professional and helpful manner, proactively managing their expectations
Support the business to manage and deliver client work, on time with accuracy
Interpret and challenge the brief requirements, offering the best solution for clients
Take responsibility for escalating or resolving, as appropriate, any client issues, regularly communicating updates to the Global Creative Director
Help deliver the best branded solutions to the Client and market
Proactively providing Clients outstanding printed and digital marketing collateral, in compliance with brand guidelines
Think creatively to produce new ideas and concepts whilst working with the Global Creative Director
Produce templates and ensure consistency of design across the brand rollout and adoption across digital and print
Experience working with design principles of animation and moving image
To use the workflow software and adapt to any existing procedures within the team
Provide technical input and advice on print and digital projects as required
Produce final files for print and write print specs
Ensure that projects are delivered on time and within budget
Creation of infographics
Quality checking and accuracy
To lead and develop the team through 1-2-1’s, team meetings, development and performance reviews
To develop and up-skill the team to focus on digital solutions
Ensure that the workload and team is staffed correctly i.e. absence and holidays

Personal attributes

We require an extremely organised and dedicated individual with strong communications skills, and an advanced knowledge of Adobe Creative Suite, spanning print, digital/moving image design along with working knowledge of Microsoft Office Suite
You will strive to achieve client satisfaction in all you do, as a key member of the Studio, your colleagues will support and help develop you wherever possible. You will return the same sharing culture with your fellow colleagues and the business

Essential core skills required:

Formally design trained with a relevant qualification in graphic design or relevant industry experience
Able to develop compelling concepts and offer innovative design solutions within corporate design guidelines
Strong editorial design experience, including long-form documents and reporting layouts
Advanced expertise in typography, layout systems, composition and information hierarchy
Proven experience writing brand guidelines to ensure consistency across print and digital
Experience in rolling lout of brand to support large-scale brand adoption
Confidence to present and explain ideas to clients and colleagues
Ability to balance work on several projects at a time
Understand and anticipate clients’ needs and expectations
Innovative with the ability to implement problem solving initiatives
Exceptional accuracy and attention to detail
Advanced skills in Adobe Creative Suite; Illustrator, Photoshop, InDesign, Premier Pro, After effects, Dreamweaver
Experience in storyboarding animation and motion
Skill in animation and motion graphics are preferred but not essential
Video editing using Adobe suite is preferred but not essential
Knowledge of SharePoint
Working knowledge of MS Office skill

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday, plus bank holidays(pro-rata for part time roles)
Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).

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Williams Lea

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