Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

Charlie Health is seeking a motivated, entrepreneurial communications associate to develop organic content for its primary social media channels and other owned channels as required. Day-to-day, the associate will own the company’s organic social calendar, drafting and scheduling content to platforms and working with teams across the organization to amplify their work and reach new, influential audiences. They will also assist our content marketing associate in developing client, provider, and referrer stories across platforms.

More broadly, the associate will also have the chance to refine the organization’s brand voice across channels, identify emerging platforms the organization may want to join, set ambitious benchmarks for success, and take the lead on managing major digital campaigns and initiatives. They will also help nourish and grow our online community, ensuring timely responses and interactions with audiences across platforms.

Responsibilities

Publish content daily across Charlie Health’s core social media channels (LinkedIn, X, Facebook)
Communicate internally with stakeholders across the organization to assist them in elevating their work and initiatives to core digital audiences
Advise staff across the organization on best social media practices; enable key content creators to craft their own social media content
Help drive the conversation around major institutional initiatives and behavioral healthcare more broadly
Solicit stories from and interview clients, referrers, and providers to help shape the public narrative around Charlie Health’s changemaking approach to behavioral health
Define the volume, cadence, and diversity of our social media messages, refining our social media content calendar
Regularly report on performance, setting ambitious goals for audience and engagement growth

Requirements

3-5 years of experience drafting social media content for a B2B or B2C brand
Excellent writing skills with the ability to accurately and quickly draft expressive, thoughtful social media posts in line with our work and expertise
Fluency with a range of social media strategies and a proven track record for increasing followers and engagements for an organization or business
Experience producing professional-grade content for X, LinkedIn, and Facebook, with an understanding of the platforms’ respective audiences and utility
Superior interpersonal skills and experience partnering across an organization and with outside stakeholders
Knowledge of social media software (we currently use Sprout)
Basic experience with HTML and Photoshop

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $75,000 and $105,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $82,000 and $116,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID

Our Values

Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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