About the job

BigPanda is looking for a seasoned Senior Product Marketing Manager to cover a maternity leave and hit the ground running as a key contributor across our core PMM functions. You'll own meaningful work from day one, creating assets and positioning that inform the field, customers, and the market about BigPanda's agentic ITOps platform.

We move fast, write with precision, and build content that differentiates BigPanda in a quickly evolving industry. If you thrive in high-impact, autonomous environments and bring both creative instinct and technical fluency, this engagement is for you.

This is a contractor position running July to November and operating at 40 hours per week. A background in IT operations, incident management/ITSM, AI SRE, observability, or enterprise IT is a strong plus. Sharp messaging instincts and hands-on AI tool experience are non-negotiable.

Responsibilities

Website Content: Turn customer stories, use cases, roadmap updates, and market insights into polished website content. This includes webpages, blog posts, and supporting assets that communicate value and convert audiences.
Video Assets: Produce video content using AI-powered creation tools, from short-form explainers to customer story highlights. Hands-on experience with AI video tools is required, not a nice-to-have.
Webinar & Event Decks: Build slides for webinars and speaking sessions at live events, from narrative architecture to visual execution. You'll bring structure, story, and BigPanda's voice to every stage moment.
Competitive Intelligence: Develop competitive positioning, field enablement content, and market-facing assets that arm the go-to-market team with the clarity and confidence to win every conversation.
AI Agent & Workflow Development: Design and build agentic workflows that accelerate PMM productivity, automating the way insights are packaged and shared with the field, customers, and the market at scale.

Preferred Qualifications

5+ years in product marketing, ideally in B2B SaaS or enterprise tech
Exceptional writer; clear, precise, and built for technical audiences
Translates complex technical concepts into sharp, compelling messaging
Drives projects end-to-end with minimal oversight
Strong presentation-building and storytelling skills
Hands-on experience with AI tools and automation platforms; demonstrated use of AI video creation tools is preferred
Comfortable operating in fast-moving, high-autonomy environments
Domain expertise preferred: IT operations or AIOps platforms, incident management / ITSM, AI SRE or site reliability engineering, observability and monitoring tools, enterprise IT infrastructure

About Us:

BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations.

With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.

BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.

We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.

Market competitive salary with an anticipated base compensation range of $80 - $100 per hour. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.

BigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Note: BigPanda is an E-Verify Employer

If you need assistance or an accommodation due to a disability, you may contact us at peoplequestions@bigpanda.io.

BigPanda

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