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Global Program Manager II, Media & Entertainment (Remote)

Full time, United States, East Coast Preferred

In this role, you will be responsible for managing all aspects of a Media & Entertainment unique client portfolio of global account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues. You will deliver high touch consultancy and strategy to the client.

As a Global Program Manager II, Media & Entertainment, you will

Be responsible for the coordination of all central communication across regions for both BCD Travel and the client's global initiatives or interests
Formulate and manage multi-national business plans with the client with the goal of increasing revenues, decreasing cost, better utilizing assets, and reducing risk of client attrition
Develop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology, and Communication indicators
Create and manage to budgets and financials (includes billing, payment & profitability)
Establish and maintain relationships with key customer decision makers at all levels within the customer organization, including introduction of BCD Travel senior management to customer
Negotiate client contract terms and manage to all contractual terms
Identify opportunities to use global technology tools and new processes

About you

Extensive travel industry experience in account management
Experience implementing and managing large market/ global clients
Thorough knowledge of business travel management and travel industry technology
Effective communication skills (oral, written & presentation) in English
Experience managing cross functional work teams
Ability to travel domestically & internationally on regular basis

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Global Program Manager II is between $95,000 and $135,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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Global Program Manager II, Media & Entertainment