About the Role

We have an exciting opportunity for a Creative Director to join our Global Marketing & Communications team, leading the development of a visual identity that builds AIG’s brand and reputation for quality, expertise, and customer service across all internal and external platforms.

This is a high visibility position leading a team to deliver fresh yet stable design, including but not limited to data visualization, content marketing, interactive and motion graphic design, video, digital, social, and print communications. It is a fast-paced environment so an ability to prioritize and work well under pressure is required.

This position is based out of our NYC office. Please share your portfolio, which should demonstrate your ability to develop strong creative platforms and execute across multiple channels with strong art direction and motion graphics. Include a link (and password if applicable) for your portfolio to be considered for this position.

Key responsibilities:

Develop a vision, strategy, organization, and resource plan for AIG Creative Services' center of excellence, to complement the global footprint of AIG. Work strategically with external resources to integrate with internal resources with competing priorities. Set clear process for intake, prioritization, feedback, and collaboration.
Develop trusted partnerships with AIG experts across functions including Marketing Communications, Human Resources, Investor Relations, and other corporate teams to determine needs and deliver excellent and consistent creative design and production.
Lead and manage a team of design, video and production professionals, including skills assessment and building, workload allocation, and career development. Oversee design and creative execution across a wide scope including internal and external communications, extensive experiential branding (physical and digital), event branding, corporate materials and reports, sales enablement materials, advertising, infographics, and branded promotional materials/items.
Lead effective marketing and communications design projects in line with the brand strategy, such as social postings, video, data visualization, photography, digital newsletters, emails, collateral materials, advertisements, infographics, PowerPoint presentations, and branded promotional materials from conception to finished production.
Manage production partners including quality control and cost and service relationships.
Develop a plan for an in-house materials center including tool kits, templates, etc. with capability to support departments across the organization.
Establish a design review process and work with management team and other departments to ensure projects are logged, tracked, and completed on time and on budget.
Assist in enhancing the visual brand standards, responsible for guiding tone, manner, and personality of all brand marketing materials. Maintain. consistency with brand guidelines and evolving brand guidelines as needed to reflect changing business priorities.
Identify hardware, software, and training platforms necessary to maintain capabilities and skills for current and emerging communications vehicles, including global adaptation and distribution of creative materials.

Job requirements:

15+ years of professional design and creative management experience.
Strong design aesthetic and an inspiring portfolio of strategic marketing and communications.
Able to work in MS Office, MS Sharepoint, Adobe Creative Suite, Figma and Monday.com.
Team leadership and management experience and judgment.
Excellent problem-solving and organizational skills, and a good eye for detail, with a focus on consistency and technical accuracy.
Proficiency in current and emerging creative development and production technologies.
Ability to lead, prioritize, manage time, plan well and organize work to meet conflicting deadlines.
Ability to work well in a team environment as well as individually to meet tight deadlines, supporting teammates and putting in extra time as necessary (go “above and beyond”).
Must multitask with the initiative and drive to complete projects under stress while maintaining a positive attitude and a collaborative demeanor.
Bachelor's Degree or BFA in graphic design or related field.

For positions based in NYC, the base salary range is $135,000 - $155,000, and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here:2026 Benefits Overview

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

CM - CommunicationsAIG Employee Services, Inc.

AIG

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